SUPPORTER LIAISON OFFICERS
SLOs, or Supporter Liaison Officers, are the bridge between active fans and the club and help improve the dialogue between the two sides.
SLOs inform active supporter groups of relevant decisions made by the club management and communicate the views of supporters to the club management in the other direction. They also mediate communication with other actors involved in the organisation of football matches at home and away stadiums. The SLO's work is a long haul and depends on the information they receive from both the club management and the fans and the credibility they continuously build with both parties. Most of the active SLOs in the Czech league and abroad come directly from the stands where they have historically built relationships and now their job is to take the fan culture to the next level.