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Match FAQ
Club
Match FAQ
Pre-match FAQ
Parking and transport
Can I buy a ticket at the stadium?
What time does the stadium open?
I have a problem with tickets or another question.
Can I store my oversized luggage like a suitcase or stroller somewhere before the game?
What should I know before visiting the stadium?
Where can I apply for observer tickets if I am a scout from a foreign club?
Match FAQ
Can I enter the stadium with my camera?
Why is a camera different from a mobile phone that can also take pictures?
Why can't I have my luggage at the stadium?
Why can't I go to the regular sector with walking crutches?
Why am I not allowed to stand in the stairwell during the game?
I am a fan of the visiting team and I was not allowed to enter the stadium even though I have a valid ticket for another sector.
Can I return after leaving the stadium during the match?
Will the players give me a jersey if I bring a big sign with a written request?
The Stewards banned me from entering the stadium with an object, while another fan with a similar object was allowed to go in.
How is it possible that I have a ticket and was not allowed into the stadium?
Can I smoke at the stadium?
What should I do if my child gets lost in the stadium?
Post-match FAQ
I lost an personal belonging in the stadium.
I have a complaint, comment or other suggestion.
After the match, I was not credited points for the match in regarding of the points system.
What should I do with the returnable cups after the match?
Can I go on the field with the players after the game to celebrate the victory?
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