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Disabled fans

GUIDE FOR HOME FANS WITH DISABILITIES

ARRIVAL AT THE STADIUM

PUBLIC TRANSPORT
  • The best way to reach the stadium is by taking tram lines: 1, 8, 25, 26, (stop "Sparta")
  • The nearest wheelchair accessible station is "Vltavská" on line C. The "Hradčanská" station on line A is not wheelchair accessible.
PARKING AT THE EPET ARENA
  • Parking is available in the paid parking lot on Letná Plain or in the Letná garage. The capacity of the parking lot is limited and spaces cannot be reserved in advance, so we recommend arriving to the match well in advance.
POSSIBILITIES OF STOPPING THE VEHICLE NEAR THE STADIUM (DROP OFF/ PICK UP POINT)
  • It is possible to stop the vehicle in the area behind the entrance to the stadium by the pavement (i.e. towards U Vorlíků Street)
  • The condition is to arrive between 60 minutes before kickoff and the start of the match
  • You can park your vehicle no erlier than approximately 5 minutes before the end of the match
  • Ensure safety and proper visibility when maneuvering around the vehicle, and switch on the hazard lights
  • The police reserve the right to restrict these measures operationally if necessary (e.g. during a difficult traffic situation or other priority event).

SECTORS

SECTOR V
  • Seats in sector V are reserved for wheelchair users and their escorts. The capacity of the entire sector is 15 seats for wheelchair users and 15 seats for their escorts.
  • Only wheelchair users and their escorts will be admitted to the wheelchair sector, which is marked with tape. Other fans from other sectors will not be allowed to enter the wheelchair sector nor will they be given tape to enter the sector.
SECTOR A9
  • Seats in sector A9 are reserved for holders of ZTP or ZTP/P disability ID cards.
  • For our blind fans, we offer an audio commentary service at home games in the epet ARENA.
  • Headphones for the commentary will be delivered to your seat by our assistants approximately ten minutes before kickoff. After the match, our assistants will collect them from you directly in sector A9.

ENTRANCE TO THE STADIUM

  • The stadium opens to fans one and a half hours before the match.
SECTOR V
  • Wheelchair users and their companions will enter the stadium via the panel driveway next to the VIP entrance, which leads from the main street Milady Horákové. The companions will be given a tape to enter the sector. Each wheelchair user can have only one companion with a tape.
  • Please make sure that the escort arrives at the stadium at the same time as the wheelchair user.
  • Refreshments for wheelchair users are handled by a delivery service, which is fulfilled by our assistants who are available throughout the match.
  • Payment for refreshments is possible by card or cash.
SECTOR A9
  • Fans with disabilities, including their escorts, enter the stadium through the turnstiles at Entrance A.
  • A navigation beacon for the visually impaired is installed at entrance A.

TICKETS

TICKET PRICES
  • The holder of a Disabled Persons Card has a 50% discount on the price of a Category 5 ticket according to the current price list. The holder is also entitled to one ticket for his/her companion, but this is already at full price.
  • The holder of a ZTP/P disability card is entitled to a 50% discount on a Category 5 ticket according to the current price list. The accompanying person receives a free ticket (after applying a 100% discount).
HOW TO BUY TICKETS?
  • Starting from the 2024/2025 season, we are coming up with a new feature to facilitate the purchase of tickets based on a valid ZTP or ZTP/P card. Please cooperate in uploading your card from both sides through the Sparta ID account settings. To upload this ID go to your account settings, where at the bottom of the page you will find the button "Add your ZTP or ZTP/P ID." Please upload both the front and back of your ID card. Once your ID is uploaded and approved, you will be able to purchase tickets in the ENIGOO system.
SECTOR V
  • From the 2026/2027 season, tickets for the wheelchair-accessible section are available for purchase online.
  • Before purchasing tickets, you must register your ZTP/P disability card in your account settings on our website. Once your card has been successfully verified, you will be able to purchase tickets for the wheelchair-accessible section.
  • Wheelchair ticket sales: Prodejní aplikace
  • The ticket price is already discounted. One ticket is valid for two people – the wheelchair user and one accompanying person.
  • Holders of discounted season tickets are subject to the rules of our loyalty programme: Loyalty Programme | sparta.cz. If, for health reasons, you are no longer able to use your season ticket, please inform us as soon as possible. Please do not wait until the season ticket renewal period for the following season. Early notification helps us ensure a smooth renewal process and, if applicable, make the seat available to another supporter.
SECTOR A9
  • Each fan can purchase a maximum of two tickets – one for themselves and one for their companion. Tickets can be found in the ENIGOO system under section A9. To apply your discount, simply click on the "Unlock discount" button during the purchase process and enter the code found on your ID card. The discount should then be automatically applied.
  • For ZTP/P (severe disability) ID holders, the discount code must be entered separately for each ticket. The companion's ticket is free of charge (100% discount) once the code in the format “ID number + A” (e.g. 12345A) is entered.
  • If you are a visually impaired fan and have trouble purchasing tickets, please contact us at: [email protected].
  • If you have any questions, please contact us at [email protected].
  • Sales channel for blind fans: Prodejní aplikace
  • Sales channel for other fans with a ZTP or ZTP/P disability card: Prodejní aplikace

FANS WITH TEMPORARY MOBILITY LIMITATIONS (CRUTCHES, CANE)

  • From the 2026/2027 season onwards, the conditions for supporters who use crutches or walking sticks (whether on a temporary or permanent basis) will change. To ensure greater safety when accessing their seats, supporters using mobility aids will be accommodated exclusively in Section A9. This preventive measure has been introduced in response to the increased number of stadium accidents recorded in recent seasons.
  • Section A9 has been selected primarily because of its excellent accessibility. It is one of the easiest areas of the stadium to access, requiring visitors to use only a small number of steps. The approach to the stadium is also more convenient.
  • Another advantage of Section A9 is that it is covered by the stadium roof, offers an excellent view of the pitch, and provides the option of having refreshments delivered directly to your seat. The Club also recognises the social aspect of attending matches, so supporters may request to be relocated to Section A9 together with a family member or friend.

Tour of the stadium for the blind and visually impaired

  • One of our long-term goals is to make the stadium accessible to all visitors. Now, in addition to the traditional stadium tour, we are also providing this experience to people with disabilities. The tour is enriched with special items for the blind and visually impaired, such as a tactile relief of the stadium and the club logo or the names of the players in the booth written in Braille.
  • To book a specific date, please contact us via email at [email protected]. You can also use the same email address to arrange stadium tours and special requests for people with disabilities.
    *We also allow visitors in wheelchairs, but their route is shortened for safety and logistical reasons by a section on the journalists' footbridge.

CONTACT

  • We are avaible on the helpline two hours before the match at: +420 704 847 466
  • For more information, please email us at: [email protected]

Interested in tickets?

GUIDE FOR AWAY FANS WITH DISABILITIES

ARRIVAL AT THE STADIUM

PUBLIC TRANSPORT
  • The best way to reach the stadium is by taking tram lines: 1, 8, 25, 26, (stop "Sparta")
  • The nearest wheelchair accessible station is "Vltavská" on line C. The "Hradčanská" station on line A is not wheelchair accessible.
PARKING AT THE EPET ARENA
  • Parking is available in the paid parking lot on Letná Plain or in the Letná garage. The capacity of the parking lot is limited and spaces cannot be reserved in advance, so we recommend arriving to the match well in advance.
POSSIBILITIES OF STOPPING THE VEHICLE NEAR THE STADIUM (DROP OFF/ PICK UP POINT)
  • It is possible to stop the vehicle in the area behind the entrance to the stadium by the pavement (i.e. towards U Vorlíků Street)
  • You must arrive between 60 minutes before kickoff and the start of the match
  • You can park your vehicle no erlier than approximately 5 minutes before the end of the match
  • Ensure safety and proper visibility when maneuvering around the vehicle and switch on the hazard lights
  • The police reserve the right to restrict these measures operationally if necessary (e.g. during a difficult traffic situation or other priority event).

RESERVED SECTORS

SECTOR W
  • Seats in sector W are reserved for visiting wheelchair users and their companions. The capacity of the sector is 8 seats for wheelchair users and 8 seats for their companions.
ENTRANCE TO THE STADIUM
  • The stadium opens to fans one and a half hours before the match.
SECTOR V3
  • Visiting wheelchair users and their companions can enter Sector W from the back of the stadium from U Sparty Street, where there is a designated E/F entrance. The entrance for wheelchair users is marked by a sign located on the upper gallery of the stadium. Once the fans are at this entrance, our assistants will escort them directly to the W sector.
  • We ask that the escort arrive at the stadium at the same time as their wheelchair user.
  • Refreshments for wheelchair users are handled by a delivery service run by our assistants, who are available throughout the match.
  • Payment for refreshments is possible by card or cash.
  • There is an accessible toilet near the sector.

TICKETS

TICKET PRICES
  • The holder of a Disabled Persons Card has a 50% discount on the price of a Category 3 ticket according to the current price list. The holder is also entitled to one ticket for his/her companion, but this is already at full price.
  • The holder of the ZTP/P card and his/her companion have a 50% discount on the price of a category 3 ticket according to the current price list.
HOW TO BUY TICKETS?
  • Fans apply directly to their club staff for tickets for away matches.
  • The visiting club will arrange tickets for both wheelchair users and blind fans. We provide audio commentary in Czech for them at matches. Our assistants will give you headphones for audio commentary before the match. After the match they will collect them from you directly in the sector.

CONTACT

For more information, please email us at: [email protected]
Two hours before the match we are available on our helpline: +420 704 847 466